Policies and Procedures 2022/23
September 7th Lessons begin
October 10th Thanksgiving Day - no lesson
October 31st Halloween - no lesson
November 11th Remembrance Day - no lesson
December 14th Last lesson before Winter break
January 3rd Lessons resume
March 17th St. Patrick’s Day - lessons optional
April 7th-16th Easter break - no lessons
April 17th Lessons resume
May 22nd Victoria Day - no lesson
June 22nd Last day of regular lessons
**Summer lessons are available in July and August with flexible scheduling
An invoice will be sent to you before your first lesson of the month. Payment is due before or at the lesson by e-transfer to email@example.com. Please note that late payments exceeding 30 days will result in immediate termination of lessons. Please let me know if you would like to pay by term instead of by month.
If you are ill, please cancel your lesson. I will allow you to either reschedule or give you a refund. We can also do the lesson online if you are feeling up to it.
For cancellations outside of illness or emergency:
If a lesson is cancelled with six (6) hours notice, two options will be made available to you:
1) You may reschedule the lesson within a week of the cancelled lesson as time allows.
2) Two lessons in each semester will be made up at another time.
Make-up lessons will not be rescheduled once a date and time is decided on. I will offer options at the time of the cancellation for when the make-up lesson might be scheduled. If you do not schedule a make-up lesson at that time, it is your responsibility to schedule a make-up lesson before the end of the term. No refunds will be offered for lessons cancelled by students. Cancellation notice can be given through text, voice message, or e-mail. If you have signed up for an account on my website, you can also manage lessons through your account. Lessons that are cancelled less than six hours in advance or exceeding the limit of allowed cancellations will not be refunded.
Exceptions will be permitted for emergencies and illness.
In the event that I must cancel a lesson and I am unable to do a make-up lesson, I will either add a credit to your next invoice or refund your money. In the event of a storm day, lessons will be done online. Various platforms can be used. If you have not done online lessons before, please choose a video conferencing platform and let me know your preference. I am happy to offer a ten minute test video conference to make sure your connection and setup is working. If online lessons are not possible, students will be responsible for scheduling a make-up lesson. No refunds will be given if the student is unable to do a make-up lesson.
Health and Safety
-Students and parents that are staying are expected to wash their hands with upon arrival.
-Please review with your child proper sneezing and coughing hygiene.
-In the event of illness, we can reschedule, cancel, or do your lesson online.
If you are a new student, you will receive a form asking for contact information and medical history. This is so that I can both provide a safe environment for your child and act appropriately in case of emergency.
As always, please let me know if you have any questions.